Question 1

Where are Genimax trailers manufactured?

Accepted Answer

All our trailers are proudly designed and manufactured in Quebec, using high-quality materials to ensure durability and performance.By choosing Roulottes Genimax, you are investing in the local economy and supporting local jobs.Make an appointment to visit our workshop to discover our expertise!Link to Appointment Calendar

Question 2

Are your trailers guaranteed?

Accepted Answer

Yes, each trailer comes with a one-year warranty against manufacturing defects.At Genimax Roulottes, we are committed to providing you with peace of mind by ensuring the reliability and satisfaction of your trailer.Link to warranty policy

Question 3

Can I see a Genimax trailer before buying?

Accepted Answer

Of course! Contact us to schedule a visit to our Donnacona workshop. You'll be able to:Discover our models in personChat with our team to find the ideal configurationAsk all your questions before making your choiceMake an appointment today!Link to Appointment Calendar

Question 4

Are your trailers certified and safe?

Accepted Answer

Absolutely! The Genimax TD was designed and approved by a passionate engineer, guaranteeing a robust and reliable design.In addition, all our products carry Transport Canada's National Safety Mark. Only companies that demonstrate that their vehicles meet Canadian motor vehicle safety standards are authorized to display this certification.A trailer designed for your safety and peace of mind!

Question 5

Are your trailers waterproof?

Accepted Answer

Our trailers are designed to prevent water infiltration. The entire shell is assembled by gluing rather than screwing, ensuring a better seal. In addition, each joint is triple-sealed for optimal protection. Their ingenious design allows water to drain out rather than seep in, even at sensitive elements such as parking lights, water and electrical inlets, and hinges.

Question 6

Are your trailers insulated?

Accepted Answer

Insulating a mini-trailer works differently than a traditional trailer. In such a compact space, good ventilation and efficient air exchange with the outside are much more important than wall insulation. It's essential to remove stale air and moisture to ensure fresh, oxygenated air at all times, thus avoiding any risk of condensation.That's why we prioritize excellent ventilation over adding wall insulation, which would be unnecessary in this type of product. Excessive insulation would weigh down the trailer, reduce interior space, and increase costs, without any real benefit.Insulation is essential in the floor to prevent condensation under mattresses. The Genimax TD features a honeycomb-structured floor combined with insulating foam, ensuring optimal comfort.Its small air volume allows it to warm up naturally with body heat.For cold nights, several options are available:- Electric heater (with access to electricity) - Electric blanket (ideal for off-grid camping) - Diesel heater (ideal for off-grid camping in very cold weather)A perfect balance of ventilation, comfort and lightness for a worry-free experience, no matter the season!

Question 7

Are your caravans hot in summer?

Accepted Answer

Our trailers are designed to provide excellent ventilation. They come standard with air vents at all four corners and an electric roof fan, ensuring constant air exchange. This allows for the introduction of fresh, oxygenated air while removing moisture and stale air.Additionally, several additional options can be added to improve airflow and comfort, such as casement windows, door screens, a rear panel tent with mosquito netting, and even a portable air conditioner.

Question 8

What materials are used to make your caravans?

Accepted Answer

At Roulottes Genimax, we favor durable and moisture-resistant materials, such as:PP plasticAluminumAluminum compositeFiberglass compositeStainless steelNo putrescible materials, such as wood or luan, are used in manufacturing, thus eliminating any risk of degradation upon contact with water.Your Genimax caravan will be with you for many years, without any unpleasant surprises!

Question 9

Are your trailers stable on the road?

Accepted Answer

Absolutely! Our trailers are equipped with high-quality independent torsion suspension, providing superior shock absorption compared to conventional leaf spring suspension.Additionally, their low center of gravity ensures excellent stability on the road. Our customers regularly highlight the ease of towing and exceptional stability of our trailers in their reviews.

Question 10

Do you offer rental of your caravans?

Accepted Answer

At the moment, we are fully focused on manufacturing and selling our products, and we do not offer a rental service.However, we are always attentive to the needs of our customers! Subscribe to our newsletter to stay informed about news and developments in our services.Link to newsletter

Question 11

User Manual – Everything You Need to Know

Accepted Answer

Welcome to the Genimax Roulottes Owner's Manual! This guide was designed to help you fully enjoy your recreational vehicle with complete safety and peace of mind.You will find there:Detailed operating instructions for each piece of equipmentMaintenance tips to extend the life of your caravanQuick troubleshooting to solve common problemsWarranty and Technical Support InformationSafety recommendations for worry-free travelClick here to download the manualIf you have any questions, our team remains at your disposal.Link to contact

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